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Also open on Sundays
from 8:00 AM to 12:30 AM

Phone and WhatsApp:

(+39) 0523 883724
via Borgonovo, 62
29015 Castel San Giovanni (PC)

Terms of Sale

1.1. These general conditions of sale apply to the purchase and sale related to any purchase of products (the "Products") contract runs through the site (hereinafter the "Site") by users classified as " consumers "pursuant to article 1.2. The site is owned by Bread Tosca Srl, headquartered in Castel San Giovanni (PC), Via Borgonovo 62, with VAT IT01051330338.

1.2. Purchases of products made through the Site will see how the seller party and the person who proceeds to the purchase of one or more products for purposes not related to his business activities, commercial, craft or profession, as a buyer (hereinafter the "Consumer" and, together with the Seller, collectively also referred to as the "Parties").

1.3. All contents of the Site are protected by copyright and the related copyrights are owned by Tosca Bakery Snc. The Web site may not be reproduced, in whole or in part, transferred using electronic or traditional methods, modified, linked and used, in particular for commercial purposes, without the prior written consent of Tosca Bakery Snc.

1.4. Any of the connected consumer communication and / or related to the purchase of products - including any reports, claims, demands concerning the purchase and / or delivery of products, exercising the right of withdrawal, etc. - Must be sent to the Seller through the contact form on the site.

1.5. Every purchase is governed by the general sales conditions in the version that will be published on the Site at the time the order is placed by the Consumer. The consumer who accesses the website to make purchases is required, before sending the order, carefully read these Terms and Conditions that have been made available on the Website and will be accessible at all times by the Consumer.

1.6. The Web site is dedicated to retail and as such is intended for the exclusive use of consumers. They are advised not to execute purchase orders the parties who are not consumers. Should one or more sales are carried out against a person who is not qualified as a consumer, will apply these general conditions of sale but, notwithstanding the provisions of the same:
a) the purchaser will not be given the right of withdrawal pursuant to Article 7;
b) the purchaser will not be recognized any other protections, here provided in favor of the consumer, that reflect or are in compliance with mandatory provisions of law;
c) the supply contract entered into between the Seller and the Buyer shall be governed by Italian law, excluding the United Nations Convention on Contracts for the International Sale of Goods - Vienna Convention of 1980.

1.7. To make purchases through the Site, the Consumer must have the age of majority (18 years) and the legal capacity to act, the Consumer declares to possess.

1.8. any costs are the sole responsibility of the consumer to connect via the Internet to the Site, including those telephone, according to the rates applied by the operator selected by the consumer himself.
2.1. The products are sold with the characteristics described on the Site, in particular in its descriptive form, and according to the General Conditions of Sale to the exclusion of any other condition or term.

2.2. The Seller reserves the right to modify these general conditions of sale at any time, at its discretion, without giving any notice to users of the Site. Any changes will be effective from the date of publication on the website and will apply to sales only he concluded from that date.

2.3. The prices, the products offered on the Site and / or the characteristics of the same, are subject to change without notice. Therefore, before sending the purchase order pursuant to the following Art. 4, the consumer is asked to check the final sale price.

2.4. The visual representation of Products on the Site, where available, usually corresponds to the photographic image accompanying the description. It is understood that the image of the Products has the sole purpose of presenting them for sale and may not be fully representative of its features and quality but may differ in color and size. In case of difference between the image and the written product, always prevail the description of the product.

2.5. Site can be accessed from around the world. However, the available products on the site can be purchased only by users that require delivery within the territory of the Italian Republic.
3.1. Prices of Products on the Site are inclusive of all taxes and fees. All prices are in euro. The price of the Products is the one indicated on the same site to sending the order by the consumer. Prices are inclusive of standard packaging costs and VAT (if applicable) and any indirect taxes (if applicable), and do not include (i) the shipping costs that are calculated during the order.

3.2. The consumer will have to pay to the Seller total price to receive the product via the payment method PayPal secure server.

3.3. The standard shipping charges, amounting to Euro 9.50 (nine / 50) for each order.

3.4. The shipment of the Products purchased on the Site is carried out on Monday or Tuesday, to the shipping address indicated by the consumer in their Paypal account or when paying always on Paypal.

3.5. Tosca Bakery Snc is not responsible for any delivery delays, damage or lost.
4.1. The purchase order sent by the Consumer to the Seller through the Site has the value of the proposed contract and is governed by these general terms and conditions, which form part of the order and the consumer, through the transmission of the purchase order the Seller is obliged to accept fully and without reservation. Before buying the products, through the purchase order submission, you will be asked to the Consumer carefully read these general conditions of sale, including the information on the right of withdrawal referred to in Article 7, to print a copy through the print option and to save or reproduce a copy for their own personal use. In addition, the Consumer will be asked to identify and correct any errors of their data.

4.2. Orders are subject to the availability of the products and the approval of the Seller. The Seller reserves the right, at any time and at its sole discretion, to refuse an order, including, for example, cases where:
(I) the Products ordered are no longer in production or no longer present on the site;
(Ii) the Seller becomes aware of an error on the website relating to the price and / or description of products;
(Iii) the order can not be executed due to an error in the information provided by the consumer (by way of example, payment information, the delivery or billing address);
(Iv) the Seller has reason to believe that the order has been placed by a minor subject.

The Seller also reserves the right to make partial deliveries and / or to limit the quantities of products subject to the orders of a number of consumer products ritenibile, reasonably, for domestic use. In this case, the Consumer will only be charged the price of the Products delivered.

In all cases in which Seller is unable to fulfill an order, it is only in part, or seeks to limit the quantity of products to order subject, the Seller will contact the Consumer by e-mail, as soon as possible and in any If within thirty (30) days from date of order on the Site. the payments already carried out by the Consumer will be promptly refunded by the Seller, with the same methods used by the consumer for the payment of the Products.

4.3. Each purchase contract of products is concluded when the Consumer receives payment confirmation by e-mail directly from the payment circuit.

4.4. The consumer is asked to enter the phone number so that the courier had the opportunity to contact the same being delivered.
5.1. The consumer is asked to enter the phone number so that the courier had the opportunity to contact the same being delivered.

5.2. The products type bread and cakes are put under vacuum to maintain freshness during the delivery time, I recommend to remove them from the package upon receipt of the goods.

5.3. The products with a gluten-free flour may be filled in consistency.
6.1. Payment can be made via PayPal which also allows a direct payment to create an account with a credit card.

6.2. A confirmation of payment will be sent directly from Paypal confirming the success of the order.
7.1. If for some reason the consumer is not satisfied with their order, it has the option to return it (of course without ever used) within 10 days from the date of delivery and receive a refund equal to the price of the returned products. Before returning the goods the customer must make sure:
- To have contacted the customer service by e-mail or through the form on the site of contact;
- That the product is present in the same condition as it was delivered and packed in an orderly manner.

7.2. The items to be returned are charged to the customer's expense and returned package travels to risk and danger of the customer.

7.3. If even one of the above conditions is not fulfilled, Bakery Tosca Snc will not accept the return, which will be returned to the customer at his own expense.
8.1. The Seller shall not be liable for non-performance of all or part of its liabilities described in this agreement if such failure is caused by unforeseeable events and / or natural events beyond its reasonable control, including, by way of example only , catastrophic natural events, acts of terrorism, wars, riots, popular, lack of electricity, the general strike of the public and / or private workers, strike and / or restrictions on the road the courier and air links.
9.1. The contract of sale of products through the Site will be governed by and construed in accordance with Italian laws.